Travel News
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Star Alliance Takes Best Alliance Title at SKYTRAX World Airline Awards
Star Alliance Los Angeles Lounge Best Alliance Lounge Four, Star Alliance Airlines ranked among the Top 10, 13 Member Carriers Claim a Total of 26 Awards, Experience Star Alliance carriers by winning a million miles*
PARIS, FRANCE – – In its 20th Anniversary year, Star Alliance has claimed the Best Airline Alliance title at the Skytrax World Airline Awards for the second year running. The Alliance’s prestigious Los Angeles Lounge also received the Best Airline Alliance Lounge Award for the third year in a row.
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Accepting the award at the Paris – Le Bourget Air Show, Jeffrey Goh, CEO Star Alliance said: “This is an important accolade to receive in our 20th Anniversary year. It once again shows that our investment into a modern IT infrastructure is paying off, enabling the more than 440,000 member airline employees to provide customers with an even better Alliance travel experience. Our IT hubs are the foundation which will allow us to use digital technology to offer a more individual and a better Alliance travel experience going forward.”
Star Alliance was the first airline alliance to receive the Best Alliance Award from Skytrax when the category was first introduced in 2005 and has since held the award eight times.
The World Airline Awards are managed by international air transport rating organization, Skytrax Research of London, UK. The latest survey was conducted between August 2016 and May 2017, attracting 19.87 million eligible entries with participants from 105 nationalities. The survey covered over 325 airlines, from largest international airlines to smaller domestic carriers, measuring quality standards for 41 Key Performance
Indicators across front-line product and service factors in the airport and on-board environments.
Complementing the Alliance awards, 13 Star Alliance member carriers received distinctions in 26 individual categories, with four achieving top 10 rankings in the Top Airline Category: Singapore Airlines (2), ANA (3), EVA (6) and Lufthansa (7).
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Aegean Airlines, Best Regional Airline in Europe
Air Canada, Best Airline in North America
ANA, World's Best Airport Services
Best Airline Staff in Asia
Austrian Airlines, Best Airline Staff in Europe
Avianca, Best Airline in South America
Best Regional Airline in South America
COPA Airlines, Best Airline in Central America / Caribbean
Best Airline Staff in Central America
Ethiopian Airlines, Best Airline in Africa
EVA Air Best Business Class Comfort Amenities
World’s Best Airline Cabin Cleanliness
Lufthansa, Best Airline in Europe
Best Airline in Western Europe
Best First Class Lounge Dining
Singapore Airlines, Best Airline in Asia
Best Business Class Airline Seat
Best Premium Economy Onboard Catering
South African Airways, Best Airline Staff in Africa
THAI, Best Economy Onboard Catering
World's Best Economy Class
Best Airline Lounge Spa Facilities
Turkish Airlines, Best Airline in Southern Europe
Best Business Class Onboard Catering
World’s Best Business Class Airline Lounge
Best Business Class Lounge Dining
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Singapore AirlinesEVA ranks sixth among the World’s Top 10 Airlines of 2017. EVA President Derek Chen (middle) led the team, including EVA Cabin Crew Division Deputy Senior Vice President Sabina Hsu (third right) and EVA Cabin Service Division Manager Alex Tsai (third left) to receive the awards.
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EVA, RIMOWA Join Forces on Cutting-edge Luggage e-Tags
New system saves passengers time, speeds baggage check-in
TAIPEI, TAIWAN (8 December, 2016) – EVA Air is introducing RIMOWA’s cutting-edge electronic tags into baggage check-in procedures today (8 December, 2016), becoming the first airline in Asia and the second worldwide to officially offer the new service. The airline now makes baggage check-in as easy as one, two, three for passengers using the EVA Air Mobile App and Rimowa electronic tag luggage. The RIMOWA e-tag baggage check-in service is available for iOS operating systems now and will be ready for Androids soon.
THANK YOU.
Initially, EVA is offering the new e-tag baggage check-in service to passengers outbound from San Francisco (SFO), Seattle (SEA), Houston (IAH), New York (JFK), Vancouver (YVR), Toronto (YYZ), Paris (CDG), Vienna (VIE), Tokyo (HND) and all international airports in EVA’s Taiwan home base with the exception of Taipei-London flights due to government regulations. The airline will add more airports in the near future.
The RIMOWA electronic tag is a revolutionary, eco friendly, and time-saving travel concept. Passengers with RIMOWA e-tag luggage can use the EVA Mobile App to check in their bags from wherever they are without waiting in line, at home, in a cab, at the gym, in the office or just about anywhere on the globe. With just one click, they can connect the App to the luggage and confirm the e-tag information in the electronic panel on the side of the bag. After the e-tag check-in process has been completed, passengers simply drop their luggage at the designated “online check-in counter” at the airport.
To verify stability of the system, gain feedback and better optimize the service for passengers, EVA conducted a series of strict field tests with the RIMOWA e-tag luggage check-in process before officially introducing it.
About EVA Air:
EVA Air, a Star Alliance member, is among only nine 5-Star airlines globally and is widely recognized for exceptionally high service and safety standards. The carrier was established in 1989 as Taiwan's first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of over 70 Boeing and Airbus aircraft to more than 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. With just one easy stop in Taipei, travelers can connect onward to most major cities throughout Asia, including 27 destinations in Mainland China. Travelers can learn more about EVA’s schedule and book and buy tickets at www.evaair.com.
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Premier Traveler Readers Vote EVA Best Airline in Asia
Award comes on heels of AirlineRatings.com, Global Traveler honors
TAIPEI, TAIWAN (10 Dec., 2015) –For the second year in a row, EVA Air has won Premier Traveler readers’ vote as the Best Airline in Asia. It is EVA’s third award this month. Last week, AirlineRatings.com ranked EVA Air seventh among the world’s top-10 airlines, identifying it as an airline of choice for business and leisure travel in 2016. And Global Traveler readers gave EVA top ranking in Best Airport Staff/Gate Agents and Best Airline for New Service Launch categories. Travelers can learn more about what makes EVA a standout and book, buy and reserve seats at www.evaair.com.
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“It gives us great pleasure that EVA has been voted number one by our readers,” said Premier Traveler CEO Jake Porter. “EVA has consistently demonstrated that an excellent product and service inevitably rise to the top. We congratulate EVA on its win.”
Premier Traveler describes readers as perennial global travelers and serves as an outlet for readers’ personal experiences, opinions, suggestions and questions that editors and experts answer within the content of each issue. The award is the result of the Best of 2015 Survey, an annual questionnaire that was completed and returned by 33,001print, online and opt-in readers between May 1 and September 25, 2015.
“Earning recognition for the third time in one month from airline-industry experts and international travelers is gratifying,” said EVA Air Chairman K.W. Chang. “The world has seen our efforts to persistently pursue innovation. EVA will expand our fleet with the new Boeing 787 Dreamliner and introduce more new routes in the future. We are continuing our efforts to give passengers the most comfortable and convenient flying experience possible.”
EVA emphasizes quality service and safety throughout all of its operations, both on the ground and in the air. Over the past few years, the airline’s Hello Kitty Jet program has proven to be a very successful tactic for promoting EVA and its products. This creative concept uses the iconic Hello Kitty and her friends to make flying fun inside and outside the airplanes. Last year, EVA introduced its new-generation Boeing 777-300ERs with SKY Wi-Fi capabilities and the latest Panasonic eX3 inflight entertainment system.
With its unwavering attention to detail, EVA has earned a global reputation for excellent service and a spotless safety record. In October, AirlineRatings.com ranked EVA Air Elite and Economy Classes among the top-10 “best for economy plus and economy class travel for 2015” in evaluations of the world’s leading airlines. Travelers responding to SKYTRAX’s global survey voted EVA as one of the “World’s Top-10 Best Airlines” and the number-one airline for
“Best Airline Cabin Cleanliness” in 2015.
Travelers can check schedules, book, buy and reserve seats through travel agents and brokers, by calling an EVA ticket office or via the airline’s website at www.evaair.com.
EVA Launches Chicago-Taipei Flight
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EVA, Air India Initiate Code-Share Agreement
From Taipei to Bangkok or Singapore, connect to Mumbai, India
TAIPEI, TAIWAN -- Star Alliance members EVA Air and Air India will initiate a new code-sharing schedule, starting 1 December, 2016. The carriers will use both airlines’ flight numbers on EVA-operated Taipei-Bangkok and Taipei-Singapore service and on Bangkok/Singapore to Mumbai connections flown by Air India. Passengers can check schedules and book flights now at www.evaair.com and http://www.airindia.com/.
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EVA Air now offers 24 flights a week to Bangkok and two daily to Singapore. This frequency gives passengers a wide range of itinerary choices. Most of these flights allow convenient connections onward aboard Air India’s daily flights to Mumbai. With the code-share agreement between EVA Air and Air India, passenger can travel with one ticket and check their luggage all the way through from Taipei to Mumbai and vice versa.
Mumbai is the economic center of India and home of Bollywood movies. It is one of the most populous urban regions in the world and has a unique South Asian atmosphere. This cooperation provides more scheduling choices for travelers visiting the glamorous city.
Since joining Star Alliance in 2013, EVA has steadily added more passenger benefits and conveniences through cooperation with other member airlines. Together, Star Alliance members serve more than 1,300 destinations in more than 190 countries. In addition to Air India, EVA code-shares with Singapore Airlines, Thai Air, Air Canada, United Airlines, Avianca and 10 more airlines, extending routes and increasing frequency to give passengers seamless services to every corner of the world.
About EVA Air:
EVA Air, a Star Alliance member, is among only nine 5-Star airlines globally and is widely recognized for exceptionally high service and safety standards. The carrier was established in 1989 as Taiwan's first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of over 70 Boeing and Airbus aircraft to more than 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. With just one easy stop in Taipei, travelers can connect onward to most major cities throughout Asia, including 30 destinations in Mainland China. Travelers can learn more about EVA’s schedule and book and buy tickets at www.evaair.com.
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